Fair Use Policy

1. Purpose of this Policy

Exepad operates a shared, multi-tenant platform. Your plan's included usage gives you predictable headroom, and anything beyond it draws from your USD wallet so your apps stay online even during a burst. This model only works if customers use the platform in good faith. The Fair Use Policy sets out the small number of usage patterns that fall outside of that good-faith model and describes how we respond when we see them.

This Policy supplements the limits described on our Rate Limits page and the broader obligations of our Terms of Service. In case of conflict, the Terms of Service prevail.

2. What Counts as Fair Use

The following uses are considered fair on every paid plan and never require special approval:

• Building, iterating on, and publishing applications for yourself, your business, or your clients.
• Normal end-user traffic to your published applications, including organic growth spikes, launches, and seasonal peaks.
• Sending transactional and marketing emails to people who have opted in through your applications.
• Using AI credits to generate, edit, and debug your own applications at a human pace.
• Storing application data and user-uploaded files within the plan's published storage limits.

3. What Falls Outside Fair Use

We consider the following usage patterns outside of fair use, regardless of the plan you are on, because they harm other customers on the shared platform or attempt to circumvent the pricing model:

• Sustained automated traffic that is not driven by real end-users — for example, benchmark loops, synthetic load-testing at scale, or scrapers pointed at your own app.
• Running cryptocurrency miners, GPU farms, password crackers, or other resource-intensive workloads unrelated to a real application.
• Using AI credits to systematically generate content for resale, to train third-party models, or to bulk-produce applications that are then shipped off-platform.
• Sending unsolicited bulk email (spam), or sending email to purchased lists, scraped addresses, or recipients who have not opted in.
• Hosting warez, phishing kits, malware command-and-control endpoints, or content that violates the Terms of Service.
• Splitting a single logical application across many accounts or projects to avoid per-app limits, or creating sockpuppet accounts to multiply free allowances.
• Intentionally abusive patterns against the platform itself, such as attempting to overwhelm shared services, evade rate limits, or disrupt other customers' apps.

4. Prohibited Content and Applications

In addition to the usage patterns described above, the following categories of content and application behaviour are strictly prohibited on any application hosted on, built with, or published through the Exepad platform. This prohibition applies to the content your application displays to end-users, the data it collects, and the purpose for which it is deployed.

• Adult and sexually explicit content — pornography, nudity, sexual services, escort directories, adult chat or dating platforms with explicit content, and any material depicting or sexualising minors.
• Illegal drugs and controlled substances — marketplaces, storefronts, directories, or informational sites promoting the sale, distribution, or manufacture of illegal drugs, controlled substances, or drug paraphernalia. Cannabis and cannabis-derived products are prohibited in jurisdictions where their sale is unlawful.
• Weapons and regulated goods — sale, trade, or brokering of firearms, ammunition, explosives, weapon components, or other regulated goods outside of the lawful frameworks of the applicable jurisdiction.
• Illegal activity and fraud — phishing, identity theft, credit card fraud, money laundering, tax evasion, counterfeit goods, fake credentials, piracy, gambling without a valid licence, and any other activity that violates applicable law in the user's or the end-user's jurisdiction.
• Hate speech, harassment, and incitement — content that attacks, dehumanises, or incites violence against people based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or any other protected characteristic.
• Violence, self-harm, and exploitation — graphic violence, gore, animal cruelty, promotion or glorification of self-harm or suicide, and any form of human trafficking or exploitation.
• Malware and security abuse — distribution of viruses, spyware, stalkerware, ransomware, exploit kits, command-and-control infrastructure, or tools whose primary purpose is to compromise systems, networks, or accounts without authorisation.
• Impersonation and disinformation — applications that impersonate Exepad, other brands, public figures, or government entities; coordinated inauthentic behaviour; and the deliberate distribution of manipulated media designed to deceive.
• Intellectual property infringement — unauthorised distribution of copyrighted works, trademark infringement, and circumvention of digital rights management.

Applications hosting or producing content in any of the above categories — or any materially similar content — will be removed from the platform. Depending on severity, we may also suspend or terminate the associated account, withhold refunds, preserve evidence, and cooperate with law enforcement in accordance with our Terms of Service and Privacy Policy. For clearly illegal content, or content that places end-users at immediate risk, removal and suspension will occur without prior notice.

5. How Published Limits Apply

Every Exepad plan ships with a clearly published amount of included usage covering requests, bandwidth, database storage, file storage, email volume, AI generation, and burst capacity. Usage is metered in transparent US dollars from one wallet. In normal operation:

• Within your plan's included usage, everything works normally. No throttling, no extra charges.
• Beyond the included amount, usage draws from your USD wallet automatically, priced in transparent dollars. Your app stays live, and the hard spend cap is on by default so you're never surprised.
• If the wallet reaches zero, your app stays reachable — traffic is gently rate-limited to the free-floor rate instead of going offline — until the next cycle or until you top up.

Exepad may adjust published limits over time based on real production data. Any material reduction of an existing plan's limits will be announced in advance and will not apply retroactively to the current billing cycle.

6. How We Respond to Unfair Use

When we detect usage that falls outside of Section 3, our response is proportionate and — except in clear cases of abuse or illegal activity — starts with a conversation, not an account action. Violations of Section 4 (Prohibited Content and Applications) are handled more strictly and may result in immediate removal. In order of escalation, we may:

• Contact you by email to flag the pattern and give you the chance to explain or adjust it.
• Throttle the specific resource involved, while leaving the rest of your app running.
• Require a migration to a higher plan that better matches your actual usage profile.
• Temporarily suspend the offending application while we work with you on a resolution.
• Terminate the account, in line with our Terms of Service, for repeated, wilful, or clearly abusive violations.

For illegal activity, phishing, malware distribution, or conduct that immediately endangers other customers, we reserve the right to take action without prior notice.

7. Need More Headroom?

If your workload is legitimate but larger than any published plan, we would rather help you than throttle you. Top up your wallet, turn on auto-reload, or contact us at support@exepad.com to discuss custom limits. We are happy to work with you on traffic spikes, enterprise volumes, and unusual workloads as long as the underlying use is in good faith.

8. Changes to this Policy

We may update this Fair Use Policy from time to time to reflect new product features, new abuse patterns, or changes in the underlying infrastructure. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Service after changes become effective constitutes acceptance of the updated Policy.

9. Contact

Questions about this Fair Use Policy, or about whether a planned workload is considered fair use, can be sent to support@exepad.com.