Run agents · Your App Cloud
Build a support agent for your app
Help people with context from your business. Give a support agent relevant documents and a clear role in the customer experience you create.
Built around a purpose
From context to a useful result.
Businesses answering questions inside a customer app or portal.
A customer question, relevant account information, and the policies or guides the agent is allowed to use.
A response or suggested next step that stays connected to the customer and the information behind it.
Give it context
Define the questions the agent should handle and which account context it may access.
Work through the task
Use relevant material to prepare an answer or the next step, keeping the sources available.
Review the result
Review sensitive responses and pass unresolved questions to a person with the conversation context attached.
Together in your app cloud
The pieces behind the possibility.
Choose the models and services that support the experience you want to create.
Language models
Reason, write, and understand
Database
Keep data and context for apps and agents
File storage
A home for your documents and media
Email
Keep conversations moving
Shape the details
Make it work for your world.
- Evaluate answers against real questions before expanding the agent's role.
- Define which messages may be sent and which need human review.
A little more context
Good questions.
Can the agent send email?
Email is one of the building blocks you can use in the app. Define the agent's permitted actions, recipients, and review points before allowing it to send a message. You can begin with replies drafted for a person to review.
Explore Pricing for plans, included capabilities, and usage details.
Keep exploring.
Your ideas, up and running
Your next idea has a home.
Build an app. Run an agent. Make it yours.
Start building